Privacy Policy

    Last updated: March 25, 2026

    I. Data controller

    Rivana Properties, located in Zona Hotelera, Cancún, Quintana Roo, Mexico, is responsible for the processing of your personal data in accordance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

    Contact email: rivanapropertiesmx@gmail.com

    II. Personal data we collect

    We may collect the following personal data for the purposes described herein:

    • Full name
    • Email address
    • Phone number
    • Investment budget
    • Destination of interest

    We do not collect sensitive personal data. All data is obtained directly from you through contact forms, information requests, advisory scheduling, and newsletter subscriptions on our website.

    III. Purpose of data processing

    Your personal data will be used for the following primary purposes:

    • Commercial contact and follow-up on real estate inquiries
    • Sending information about properties, developments, and investment opportunities
    • Scheduling and confirming personalized advisory sessions

    Additionally, with your consent, your data may be used for:

    • Newsletter with market analysis, real estate trends, and new opportunities
    • Invitations to exclusive events and pre-sales

    IV. ARCO rights

    You have the right to Access, Rectify, Cancel, and Oppose the processing of your personal data, as well as to revoke the consent granted for such purpose.

    To exercise your ARCO rights, send an email to rivanapropertiesmx@gmail.com including your full name, a description of the right you wish to exercise, and any document that may help locate your data.

    We will respond to your request within 20 business days.

    V. Data transfers

    Your personal data will not be transferred to third parties without your consent, except as provided by Article 37 of the LFPDPPP.

    VI. Cookies and tracking technologies

    Our website uses Google Analytics to collect anonymous statistical information about site usage. This information is used solely to improve the user experience. You can disable cookies in your browser settings.

    VII. Changes to this privacy policy

    We reserve the right to modify this privacy policy. Any changes will be published on this page of our website.

    VIII. Consent

    By providing your personal data through our forms, you consent to its processing in accordance with the terms of this privacy policy.